We understand that the idea that your child wants to buy something on the internet a bit worrying so we will quickly explain it to you.

Your child is playing in an online world, with many other players, each player starts with a default rank, which comes with many features already, but not all of them. When purchasing a package to our server, we reward your child with a higher rank and/or other features. This includes more features than the default rank or enables them to be able to get extra things on the network, therefore making the game experience more enjoyable.

All payments are final and non-refundable.
Attempting a chargeback or opening a PayPal dispute will result in permanent and irreversible banishment from all of our servers, and other minecraft stores.

It could take between 1-20 minutes for your purchase to be credited in-game. If you are still not credited after this time period, please open a support ticket on our forums with proof of purchase and we will look into your issue.

All payments are final and non-refundable.
Attempting a chargeback or opening a PayPal dispute will result in permanent and irreversible banishment from all of our servers, and other minecraft stores.

It could take between 1-20 minutes for your purchase to be credited in-game. If you are still not credited after this time period, please open a support ticket on our website (form above) with proof of purchase and we will look into your issue.

If you have made a purchase but haven’t received it then please find us on discord or send us an email in the above form.

In-depth information about each rank can be viewed by clicking the into the package that you wish to purchase.

Any billing issues or other payment-related questions can be sent to payments[at]minecraft.la where you will receive a response within 24 hours.